Privacy policy
How AssistiV Ireland collects, uses and protects personal information.
Draft for review. This policy must be reviewed by a data protection adviser before publication, because the service processes information about people who may be vulnerable adults. [Delete this box once reviewed.]
Who we are
AssistiV Ireland CLG, company number 735223, is the data controller for the information described in this policy. You can contact us about privacy at info@assistiv.ie. Our address is City Quarter, Lapp's Quay, Cork City, T12 X6NN, Ireland. [Named data protection contact.]
Information we collect from this website
- Information you give us in the enquiry form: your name, email address, phone number if provided, organisation, role, sector and message.
- Basic technical information collected by our hosting provider for security and reliability, such as IP address and browser type.
This website does not use advertising cookies or third party tracking. The film on our home page is hosted by Vimeo. Nothing from Vimeo loads until you press play, and the player is set to Vimeo's do not track mode.
Information we collect when providing AssistiV
[Write this section specifically for the service: what the app records, who can see it, how long it is kept, the lawful basis, how consent is obtained where a person may have reduced capacity to consent, and the roles of the employer and support service.]
Why we use your information, and our lawful basis
- To respond to your enquiry. Our legitimate interest in answering people who contact us.
- To deliver the service. Performance of a contract, and consent where required.
- To meet legal obligations. Where the law requires us to keep records.
Who we share information with
We share personal information only with service providers who help us operate, and only under a written agreement that limits what they may do with it. [List categories: website hosting, email, the technology behind the app.]
Where information is held
[State where data is stored and whether it leaves the European Economic Area, and the safeguard relied on.]
How long we keep it
Enquiry information is kept for [period] and then deleted. Service records are kept for [period].
Your rights
Under the General Data Protection Regulation you have the right to access your personal data, to have it corrected or erased, to restrict or object to processing, and to data portability. To exercise any of these, email info@assistiv.ie.
If you are not satisfied with our response, you can complain to the Data Protection Commission.
Changes
This policy was last updated on [date].